Influence & Impact Podcast Appearance

I'm excited to share that I was invited to join the wonderful Carla Miller on her brilliant Influence & Impact podcast! 🎙️

In our episode “How to Handle a Crisis and Keep Calm” I share insights from my experience of handling numerous crises throughout my career, including leading one of the largest NHS Trusts through the pandemic. Here’s a glimpse of what we discussed:

‣ My overall philosophy for coping with a crisis

‣ How to calm yourself down from the initial state of panic

‣ How to keep your team calm in a crisis

‣ The importance of taking personal responsibility as a leader

‣ What to do when you don’t know what the right decision is

‣ The keys to successful communication when managing a crisis

‣ The six step crisis management framework from my book, Firecracker Leadership

To listen to the whole episode, click here.

For more insights on how best to handle a crisis, check out my book "Firecracker Leadership", available on Amazon.